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Have questions about our platform? Need technical support? Want to learn more about our education plans? We're here to help!
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Frequently Asked Questions
Quick answers to common questions
How quickly will I receive a response?
We typically respond to all inquiries within 24 hours during business days. IT support requests are prioritized and often receive responses within 2-4 hours.
Can I schedule a demo for my school?
Absolutely! Contact our education team and we'll schedule a personalized demo to show you how our platform can benefit your students and teachers.
Do you offer phone support?
Yes! IT departments can reach us at 1-800-READDY-IT. Premium and Enterprise subscribers also have access to priority phone support.
What information should I include in my message?
Please include as much detail as possible about your question or issue. For technical problems, include your browser type, device, and any error messages you're seeing.