Frequently Asked Questions

RocketWatch Kids is a family-friendly website that makes space exploration fun and accessible for kids of all ages! We track real rocket launches, provide countdown timers, share fun facts about space, and offer educational activities like quizzes, coloring pages, and trading cards. It was created by a dad with 4 boys who love rockets!

Yes! RocketWatch Kids offers lots of free features including launch countdowns, fun facts, basic quizzes, and access to watch live launches. We also offer a Premium subscription with extra features like ad-free browsing, exclusive activities, astronaut profiles, and priority launch alerts.

RocketWatch Kids is designed for space enthusiasts ages 4-14, but honestly, kids (and adults!) of all ages enjoy it! Our content is family-friendly and educational, with simpler activities for younger kids and more challenging quizzes for older ones.

Use the navigation menu at the top of the page to explore different sections. You can watch live launches, take quizzes, collect trading cards, view upcoming events, and much more. The homepage shows the next upcoming launch with a countdown timer!

Our countdowns are synced with official launch schedules from NASA, SpaceX, and other space agencies. Launch times can change due to weather or technical issues, so we update our countdowns as soon as new information is available. We recommend checking back close to launch time for the most accurate countdown!

Head to our "Watch Live" page to find live streams of upcoming launches! We embed official streams from NASA, SpaceX, and other providers. You can also find links to YouTube streams and other viewing options. Premium members get priority access and can set up custom alerts.

Launches are sometimes delayed due to weather, technical issues, or range safety concerns. When this happens, we update our countdown timers and send notifications to users who have signed up for alerts. Don't worry - rockets launch when it's safe, and waiting is part of the excitement!

Absolutely! Visit our Alerts page to sign up for launch notifications. Free users can get email alerts, while Premium members get SMS text alerts, custom timing options, and notifications for more launches. Never miss a liftoff!

We track launches from SpaceX (Falcon 9, Falcon Heavy, Starship), NASA (SLS, commercial crew), ULA (Atlas V, Vulcan), Rocket Lab (Electron), Blue Origin (New Glenn), and many international space agencies. If it's going to space, we're probably tracking it!

Premium members enjoy: ad-free browsing, exclusive astronaut profiles and interviews, unlimited quiz attempts with bonus questions, priority SMS launch alerts, exclusive trading cards, downloadable activity sheets, early access to new features, and a special Premium badge!

Premium is available for $4.99/month or $39.99/year (save 33%!). We also offer special family plans and educational discounts for schools. All plans include a satisfaction guarantee!

Yes! You can cancel your Premium subscription at any time from your Account page. Your Premium benefits will continue until the end of your current billing period. No questions asked, no hassle!

We occasionally offer free trial periods for new users. Check our homepage or sign up for our newsletter to be notified of special promotions. You can also try many features for free before deciding to upgrade!

Our quizzes test your space knowledge with fun multiple-choice questions! Choose your difficulty level (Easy, Medium, or Hard), answer questions about rockets, planets, astronauts, and space history. Earn points, climb the leaderboard, and compete with other space fans!

Trading Cards are digital collectibles featuring rockets, astronauts, and space missions! Open card packs to discover new cards, complete collections, and trade with friends. Premium members get access to exclusive rare cards and bonus packs!

Yes! Visit our Activities page to find coloring pages, word searches, crossword puzzles, and educational worksheets - all with a space theme! Many are free to download, with Premium members getting access to our full library of exclusive activities.

The leaderboard ranks players based on quiz scores, achievements, and participation. Earn points by taking quizzes, collecting trading cards, and engaging with the site. Top performers are featured as Weekly Champions and earn special badges!

Absolutely! Our Art Gallery features artwork from young space fans. Visit the Gallery page and use the submission form to share your space-themed drawings, paintings, or digital art. Selected artwork is featured on the site for everyone to see!

Yes! RocketWatch Kids is designed with families in mind. We don't collect personal information from children, all content is age-appropriate and educational, and we don't have user-to-user messaging or social features. Parents can feel confident letting their kids explore space with us!

Free users may see occasional family-friendly advertisements. We carefully screen all ads to ensure they're appropriate for children. Premium members enjoy a completely ad-free experience. We never show ads for inappropriate products or services.

RocketWatch Kids doesn't require accounts for most features! For Premium subscriptions, parents manage the account and billing. We recommend families explore the site together - it's a great way to learn about space as a family!

RocketWatch Kids is perfect for homeschool families! Use our quizzes for science assessments, activity sheets for hands-on learning, launch countdowns for real-world math practice, and astronaut profiles for reading comprehension. Check out our Education page for curriculum resources!

Yes! We offer special Education packages for schools, including bulk Premium access, teacher dashboards, progress tracking, and curriculum-aligned resources. Visit our Education page or contact us to learn about pricing for your school or district.

We support integration with popular Learning Management Systems including Google Classroom, Canvas, and Schoology. Our IT Setup guide provides step-by-step instructions for administrators. Contact us for enterprise integration support!

Absolutely! Our Resources page includes downloadable lesson plans, discussion guides, and activity ideas aligned with NGSS standards. Premium Education subscribers get access to our full curriculum library and can request custom resources.

Getting started is easy! Visit our Education page to request a demo, or check out our IT Setup guide for technical requirements. We offer free training sessions for teachers and can help customize the experience for your students' grade level.

First, try refreshing the page. If the timer still doesn't appear, make sure JavaScript is enabled in your browser. Clear your browser cache and cookies, then reload. If problems persist, try a different browser or contact us for help!

Live streams require a stable internet connection. Try refreshing the page, checking your internet connection, or disabling ad blockers that might interfere with video playback. Some streams may not be available until closer to launch time.

RocketWatch Kids works best on modern browsers including Chrome, Firefox, Safari, and Edge. We support desktop computers, laptops, tablets, and smartphones. For the best experience, keep your browser updated to the latest version!

We appreciate bug reports! Visit our Contact page to send us a message describing the issue. Include what device and browser you're using, what you were trying to do, and any error messages you saw. We'll investigate and get back to you!

Currently, RocketWatch Kids is a web-based platform optimized for mobile browsers. You can add our website to your home screen for an app-like experience! We're exploring native app development for the future - stay tuned!