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Request a Refund

We're sorry to see you go! Submit your request below and we'll process it within 24-48 hours.

Refund Request Form

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By submitting, you agree to our refund policy. We'll respond within 24-48 hours.

Our Refund Policy

30-Day Guarantee

Full refund within 30 days of purchase, no questions asked

Pro-Rated After 30 Days

Partial refund based on unused subscription time

5-10 Business Days

Refunds processed to original payment method

Need Help?

Having trouble with your request? Our support team is here to help.

Contact Support

Before You Go...

Would you consider staying with a special offer? We'd love to keep you in our space family!

  • 50% off your next 3 months
  • Free bonus activity packs
  • Priority astronaut Q&A access
Claim Special Offer

Frequently Asked Questions

Common questions about our refund process

We review all refund requests within 24-48 hours. Once approved, the refund will appear on your original payment method within 5-10 business days, depending on your bank or card issuer.

Still have questions?

Visit Help Center