Request a Refund
We're sorry to see you go! Submit your request below and we'll process it within 24-48 hours.
Refund Request Form
All fields marked with * are required
Our Refund Policy
30-Day Guarantee
Full refund within 30 days of purchase, no questions asked
Pro-Rated After 30 Days
Partial refund based on unused subscription time
5-10 Business Days
Refunds processed to original payment method
Before You Go...
Would you consider staying with a special offer? We'd love to keep you in our space family!
- 50% off your next 3 months
- Free bonus activity packs
- Priority astronaut Q&A access
Frequently Asked Questions
Common questions about our refund process
We review all refund requests within 24-48 hours. Once approved, the refund will appear on your original payment method within 5-10 business days, depending on your bank or card issuer.
Still have questions?
Visit Help Center